We are excited to announce a new feature aimed at enhancing our customers' experience: the ability to receive notifications about negative reviews (1-3 stars) directly in Telegram. This feature allows businesses to respond more efficiently and quickly to any negative feedback from their customers.To activate this feature, please visit the settings of your profile in your personal account on the What a Good Place website and follow the instructions to link your Telegram account. In the past, we sent notifications about negative reviews exclusively via email. However, with the rapid growth of messenger popularity, we decided to offer an additional, convenient channel for receiving essential business information. Connecting to Telegram will provide several benefits:
- Instantly be informed of negative reviews and promptly address customer issues.
- Improve overall communication and customer satisfaction by quickly responding to negative situations.
- Maintain a high reputation for your business and strengthen trust with potential customers.
At What a Good Place, we continuously strive to improve our service and provide you with innovative solutions for growing your business. We are confident that the ability to receive notifications in Telegram will be beneficial and will help strengthen your connection with your customers.We are excited to see how this new feature will support businesses in providing excellent customer service, and we remain dedicated to creating tools that help businesses succeed. For more information about this feature or any other inquiries, please contact our support team. Sincerely,What a Good Place Team