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National Customer Service Association Announces Winners of Prestigious 2022 NCSA All-Stars Awards

By: PRLog

ORLANDO, Fla. - Feb. 26, 2022 - PRLog -- The National Customer Service Association (NCSA) is pleased to announce the winners of the coveted 2022 NCSA Service All-Stars Awards. The All-Stars are awarded annually to the individual, teams, and organizations that have consistently gone above and beyond in providing service excellence and living their organization's mission and values.

Says Diane Crutcher, NCSA vice president of programs, "The NCSA Judging Committee was again challenged in selecting our winners due to the high number of worthy nominations. This reflects a genuine commitment by organizations, teams, and employees across the country to customer service excellence!"

The winners of the 2022 NCSA All-Stars Awards are:

  • Service Individual of the Year: Michelle Matthews, HR Manager, Cincinnati and Hamilton County Public Library
  • Service Team of the Year – Large Team: Discount Tire Co., Normal, IL
  • Service Team of the Year – Small Team: The Cashier Team, Dan's Groceries, Cottonwood Heights, UT
  • Service Organization of the Year – Large Organization: City of Palm Coast, Palm Coast, FL
  • Service Organization of the Year – Small Organization: TRIOSE, Inc., Wyomissing, PA
Says City Manager Denise Bevan of the City of Palm Coast, "I am so proud of our incredible team for achieving this wonderful recognition for the City. Our team shows up to work every day with one goal in mind: serving our residents. Congratulations team and thank you to the National Customer Service Association for selecting the City of Palm Coast as the recipient of this incredible award!"

NCSA is the global membership organization that equips service providers across industries with the information and skills to build and nurture enduring customer relationships, through a broad range of customer service education, development, and support services. NCSA offers the world's leading certification programs for all levels of customer service professionals, including the Certified Customer Service Professional (CCSP®) program for management-level professionals and the Direct Contact Service Professional (DCSP®) program for direct customer contact staff. NCSA membership and certification are the ultimate way to show your customers your organization's commitment to service excellence.

According to previous winners of NCSA All-Stars Awards:

"We are honored and humbled to receive this prestigious recognition from the NCSA. We are a company founded on human values, which is why time-sensitive, high-touch customer service is core to who we are." —Carlton Painter, Client Services Manager, TRIOSE

"We greatly value the role NCSA plays in highlighting organizations that focus on service excellence. As a newly merged organization with UKG, we are very proud to be considered for the 2021 All-Stars Awards." —Stephanie Heller, Ultimate Kronos Group

For more information on the 2022 NCSA All-Stars Awards, visit

Wes Tindal, NCSA

Photos: (Click photo to enlarge)

National Customer Service Association Logo TRIOSE Palm Coast Group Michelle Matthews

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