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Remitly Reports Second Quarter 2023 Results

Active customers up 47% year over year
Send volume up 38% year over year
Revenue up 49% year over year

SEATTLE, Aug. 02, 2023 (GLOBE NEWSWIRE) -- Remitly Global, Inc. (NASDAQ: RELY), a leading digital financial services provider for immigrants and their families in over 170 countries around the world, reported results for the second quarter ended June 30, 2023.

“I am grateful to our customers and our global teams for our exceptional second quarter results and driving our outsized active customer growth,” said Matt Oppenheimer, co-founder and Chief Executive Officer, Remitly. “Based on our performance and the continued resilience of our customers, we are pleased to increase our 2023 outlook for both revenue and adjusted EBITDA, while at the same time making high-return investments to move us towards our long-term vision. Remitly is the trusted provider for millions of immigrants across the globe, and we continue to be motivated by their inspiring stories and unwavering commitment to continue supporting their loved ones across economic cycles.”

Second Quarter 2023 Highlights and Key Operating Data
(All comparisons relative to the second quarter of 2022)

  • Active customers increased to 5.0 million, from 3.4 million, up 47%.
  • Send volume increased to $9.6 billion, from $7.0 billion, up 38%.
  • Revenue totaled $234.0 million, compared to $157.3 million, up 49%.
  • Net loss was $18.9 million, compared to a net loss of $38.2 million.
  • Adjusted EBITDA was $20.4 million, compared to $(5.3) million.

2023 Financial Outlook
For fiscal year 2023, Remitly currently expects:

  • Total revenue in the range of $915 million to $925 million, representing a growth rate of 40% to 42% year over year. This outlook reflects an increase from our prior outlook of $875 million to $895 million.
  • To remain in a GAAP net loss position for 2023 and for Adjusted EBITDA to be in the range of $33 million to $40 million. This outlook reflects an increase from our prior Adjusted EBITDA outlook of $5 million to $15 million.

Reconciliation of GAAP to Non-GAAP Financial Measures
A reconciliation of GAAP to non-GAAP financial measures has been provided in the financial statement tables included in this earnings release. An explanation of these measures is also included below under the heading “Non-GAAP Financial Measures.” We have not provided a quantitative reconciliation of forecasted Adjusted EBITDA to forecasted GAAP net income (loss) or to forecasted GAAP income (loss) before income taxes within this earnings release because we cannot, without unreasonable effort, calculate certain reconciling items with confidence due to the variability, complexity, and limited visibility of the adjusting items that would be excluded from forecasted Adjusted EBITDA. These items include, but are not limited to, income taxes and stock-based compensation expense, which are directly impacted by unpredictable fluctuations in the market price of our common stock. The variability of these items could have a significant impact on our future GAAP financial results.

Note: All percentage changes described within this press release are calculated using amounts in the Company’s Annual Reports on Form 10-K and Quarterly Reports on Form 10-Q filed with the Securities and Exchange Commission (the “SEC”), for which revenue and active customers are presented in thousands and send volume is presented in millions. Rounding differences may occur when individually calculating percentages or totals from rounded amounts included within the press release body as compared to the amounts included with the Company’s SEC filings.

Webcast Information
Remitly will host a webcast at 5:00 p.m. Eastern time on Wednesday, August 2, 2023 to discuss its second quarter 2023 financial results. The live webcast and investor presentation will be accessible on Remitly’s website at A webcast replay will be available on our website at following the live event.

We have used, and intend to continue to use, the Investor Relations section of our website at as a means of disclosing material nonpublic information and for complying with our disclosure obligations under Regulation FD.

Non-GAAP Financial Measures
Some of the financial information and data contained in this earnings release, such as Adjusted EBITDA and non-GAAP operating expenses, have not been prepared in accordance with United States generally accepted accounting principles (“GAAP”). We regularly review our key business metrics and non-GAAP financial measures to evaluate our performance, identify trends affecting our business, prepare financial projections, and make strategic decisions. We believe that these key business metrics and non-GAAP financial measures provide meaningful supplemental information for management and investors in assessing our historical and future operating performance. Adjusted EBITDA and non-GAAP operating expenses are key output measures used by our management to evaluate our operating performance, inform future operating plans, and make strategic long-term decisions, including those relating to operating expenses and the allocation of internal resources. Remitly believes that the use of Adjusted EBITDA and non-GAAP operating expenses provides additional tools to assess operational performance and trends in, and in comparing Remitly’s financial measures with, other similar companies, many of which present similar non-GAAP financial measures to investors. Remitly’s non-GAAP financial measures may be different from non-GAAP financial measures used by other companies. The presentation of non-GAAP financial measures is not intended to be considered in isolation or as a substitute for, or superior to, financial measures determined in accordance with GAAP. Because of the limitations of non-GAAP financial measures, you should consider the non-GAAP financial measures presented herein in conjunction with Remitly’s financial statements and the related notes thereto. Please refer to the non-GAAP reconciliations in this press release for a reconciliation of these non-GAAP financial measures to the most comparable financial measure prepared in accordance with GAAP.

We calculate Adjusted EBITDA as net loss adjusted by (i) interest (income) expense, net, (ii) (benefit) provision for income taxes, (iii) noncash charge of depreciation and amortization, (iv) gains and losses from the remeasurement of foreign currency assets and liabilities into their functional currency, (v) noncash charges associated with our donation of common stock in connection with our Pledge 1% commitment, (vi) noncash stock-based compensation expense, net, and (vii) certain transaction and integration costs associated with acquisitions. We calculate non-GAAP operating expenses as our GAAP operating expenses adjusted by (i) noncash stock-based compensation expense, net, (ii) noncash charges associated with our donation of common stock in connection with our Pledge 1% commitment, as well as (iii) certain transaction and integration costs associated with acquisitions.

Forward-Looking Statements
This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical fact are forward-looking statements. These statements include, but are not limited to, statements regarding our future operating results and financial position, including our fiscal year 2023 financial outlook, including forecasted fiscal year 2023 revenue and Adjusted EBITDA, anticipated future expenses and investments, expectations relating to certain of our key financial and operating metrics, our business strategy and plans, market growth, our market position and potential market opportunities, and our objectives for future operations. The words “believe,” “may,” “will,” “estimate,” “potential,” “continue,” “anticipate,” “intend,” “expect,” “could,” “would,” “project,” “plan,” “target,” and similar expressions are intended to identify forward-looking statements. Forward-looking statements are based on management’s expectations, assumptions, and projections based on information available at the time the statements were made. These forward-looking statements are subject to a number of risks, uncertainties, and assumptions, including risks and uncertainties related to our ability to successfully execute our business and growth strategy, our ability to achieve and maintain future profitability, our ability to further penetrate our existing customer base and expand our customer base in existing and new corridors, our ability to expand into broader financial services, our ability to expand internationally, the effects of seasonal trends on our results of operations, the current inflationary environment, our expectations concerning relationships with third parties, including strategic, banking, and disbursement partners, our ability to obtain, maintain, protect, and enhance our intellectual property and other proprietary rights, our ability to keep data and our technology platform secure, the success of any acquisitions or investments that we make, our ability to compete effectively, our ability to stay in compliance with applicable laws and regulations, our ability to buy foreign currency at generally advantageous rates, and the effects of changes to immigration laws, macroeconomic conditions, and geopolitical forces on our customers and business operations. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. In light of these risks, uncertainties, and assumptions, our actual results could differ materially and adversely from those anticipated or implied in the forward-looking statements. Further information on risks that could cause actual results to differ materially from forecasted results is included in our quarterly report on Form 10-Q for the quarter ended June 30, 2023 to be filed with the SEC, and within our annual report on Form 10-K for the year ended December 31, 2022 filed with the SEC, which are or will be available on our website at and on the SEC’s website at Except as required by law, we assume no obligation to update these forward-looking statements, or to update the reasons if actual results differ materially from those anticipated in the forward-looking statements.

About Remitly
Remitly is a leading digital financial services provider for immigrants and their families in over 170 countries around the world. Remitly helps immigrants send money home in a safe, reliable and transparent manner. Its digitally native, cross-border remittance app eliminates the long wait times, complexities and fees typical of traditional remittance processes. Building on its strong foundation, Remitly is expanding its suite of products to further its mission and transform financial services for immigrants all around the world.


Kendall Sadler

Investor Relations:
Stephen Shulstein

Condensed Consolidated Statements of Operations

 Three Months Ended June 30, Six Months Ended June 30,
(in thousands, except share and per share data) 2023   2022   2023   2022 
Revenue$234,033  $157,255  $437,898  $293,269 
Costs and expenses       
Transaction expenses(1) 80,187   60,826   154,253   117,089 
Customer support and operations(1) (2) 21,483   16,855   41,414   30,725 
Marketing(1) (2) 53,600   43,849   97,723   84,470 
Technology and development(1) (2) 54,309   36,083   103,685   59,658 
General and administrative(1) (2) 39,490   37,509   80,898   60,851 
Depreciation and amortization 3,187   1,510   6,216   3,027 
Total costs and expenses 252,256   196,632   484,189   355,820 
Loss from operations (18,223)   (39,377)   (46,291)   (62,551) 
Interest income 1,368   439   3,392   475 
Interest expense (592)   (332)   (981)   (645) 
Other (expense) income, net (1,546)   1,687   (3,057)   2,356 
Loss before provision for income taxes (18,993)   (37,583)   (46,937)   (60,365) 
(Benefit) provision for income taxes (143)   662   227   1,190 
Net loss attributable to common stockholders$(18,850)  $(38,245)  $(47,164)  $(61,555) 
Net loss per share attributable to common stockholders:       
Basic and diluted$(0.11)  $(0.23)  $(0.27)  $(0.37) 
Weighted-average shares used in computing net loss per share attributable to common stockholders:       
Basic and diluted 179,076,496   166,498,333   177,105,720   165,450,862 

(1) Exclusive of depreciation and amortization, shown separately, above.
(2) Includes stock-based compensation expense, net. The condensed consolidated financial statements for the three and six months ended June 30, 2022 include an adjustment of $6.3 million to stock-based compensation expense and additional paid-in capital, to correct for an error identified by management during the preparation of the financial statements for the three and six months ended June 30, 2022. This adjustment relates to the understatement of stock-based compensation expense during prior periods, of which $1.9 million relates to the three months ended March 31, 2022, and the remaining $4.4 million amount relates to prior annual fiscal periods. Management has determined that this error was not material to the historical financial statements in any individual period or in the aggregate and did not result in the previously issued financial statements being materially misstated. Substantially all of the cumulative adjustment was related to share-based compensation for personnel who support our general and administrative functions and was recorded to General and administrative expenses in the three months ended June 30, 2022.

Stock-Based Compensation Expense, net:

 Three Months Ended June 30, Six Months Ended June 30,
(in thousands) 2023  2022  2023  2022
Customer support and operations$419 $277 $624 $370
Marketing 4,727  2,765  7,710  3,797
Technology and development 18,588  13,649  35,219  17,721
General and administrative 11,466  15,850  20,881  20,247
Total$35,200 $32,541 $64,434 $42,135

Condensed Consolidated Balance Sheets

 June 30, December 31,
(in thousands) 2023  2022
Current assets   
Cash and cash equivalents$227,507  $300,635 
Disbursement prefunding 281,940   158,055 
Customer funds receivable, net 138,870   191,402 
Prepaid expenses and other current assets 30,848   19,327 
Total current assets 679,165   669,419 
Property and equipment, net 13,380   11,546 
Operating lease right-of-use assets 11,718   8,675 
Goodwill 54,940    
Intangible assets, net 19,071    
Other noncurrent assets, net 6,253   6,313 
Total assets$784,527  $695,953 
Liabilities and Stockholders’ Equity   
Current liabilities   
Accounts payable$17,608  $6,794 
Customer liabilities 102,262   111,075 
Short-term debt 2,432    
Accrued expenses and other current liabilities 98,717   87,752 
Operating lease liabilities 5,637   3,521 
Total current liabilities 226,656   209,142 
Operating lease liabilities, noncurrent 7,239   5,674 
Long-term debt 34,000    
Other noncurrent liabilities 895   1,050 
Total liabilities$268,790  $215,866 
Commitments and contingencies   
Stockholders’ equity   
Common stock$18  $17 
Additional paid-in capital 936,496   854,276 
Accumulated other comprehensive loss (150)   (743) 
Accumulated deficit (420,627)   (373,463) 
Total stockholders’ equity 515,737   480,087 
Total liabilities and stockholders’ equity$784,527  $695,953 

Condensed Consolidated Statements of Cash Flows

  Six Months Ended June 30,
(in thousands)  2023   2022 
Cash flows from operating activities    
Net loss $(47,164)  $(61,555) 
Adjustments to reconcile net loss to net cash (used in) provided by operating activities:    
Depreciation and amortization  6,216   3,027 
Stock-based compensation expense, net  64,434   42,135 
Other  2,203   179 
Changes in operating assets and liabilities:    
Disbursement prefunding  (117,870)   (39,873) 
Customer funds receivable  54,245   (29,868) 
Prepaid expenses and other assets  (10,344)   (2,687) 
Operating lease right-of-use assets  2,434   1,743 
Accounts payable  10,180   4,317 
Customer liabilities  (12,477)   60,279 
Accrued expenses and other liabilities  (1,518)   50,395 
Operating lease liabilities  (1,806)   (2,062) 
Net cash (used in) provided by operating activities  (51,467)   26,030 
Cash flows from investing activities    
Purchases of property and equipment  (1,566)   (1,492) 
Capitalized internal-use software costs  (2,344)   (1,688) 
Cash paid for acquisition, net of acquired cash, cash equivalents, and restricted cash  (40,933)    
Net cash used in investing activities  (44,843)   (3,180) 
Cash flows from financing activities    
Proceeds from exercise of stock options  8,333   4,467 
Proceeds from revolving credit facility borrowings  334,000    
Repayments of revolving credit facility borrowings  (300,000)    
Taxes paid related to net share settlement of equity awards  (2,111)   (30) 
Repayment of assumed indebtedness  (17,068)    
Net cash provided by financing activities  23,154   4,437 
Effect of foreign exchange rate changes on cash, cash equivalents, and restricted cash  663   (840) 
Net (decrease) increase in cash, cash equivalents, and restricted cash  (72,493)   26,447 
Cash, cash equivalents, and restricted cash at beginning of period  300,734   403,313 
Cash, cash equivalents, and restricted cash at end of period $228,241  $429,760 
Supplemental disclosure of cash flow information    
Cash paid for interest $771  $465 
Cash paid for income taxes  804   829 
Supplemental disclosure of noncash investing and financing activities    
Operating lease right-of-use assets obtained in exchange for operating lease liabilities $5,414  $6,932 
Vesting of early exercised options  245   393 
Noncash issuance of common stock in connection with ESPP  2,729   1,882 
Stock-based compensation expense capitalized to internal-use software  1,374   900 
Issuance of common stock for acquisition consideration  6,635    
Issuance of unvested common stock, subject to service-based vesting conditions, in connection with acquisition  581    
Amounts held back for acquisition consideration  11,899    
Settlement of preexisting net receivable in exchange for net assets acquired in business combination  2,401    
Reconciliation of cash, cash equivalents, and restricted cash    
Cash and cash equivalents $227,507  $429,709 
Restricted cash included in prepaid expenses and other current assets  680    
Restricted cash included in other noncurrent assets, net  54   51 
Total cash, cash equivalents and restricted cash $228,241  $429,760 

Reconciliation of GAAP to Non-GAAP Financial Measures

Reconciliation of net loss to Adjusted EBITDA:
  Three Months Ended June 30, Six Months Ended June 30,
(in thousands)  2023   2022   2023   2022 
Net loss $(18,850)  $(38,245)  $(47,164)  $(61,555) 
Interest (income) expense, net  (776)   (107)   (2,411)   170 
(Benefit) provision for income taxes  (143)   662   227   1,190 
Depreciation and amortization  3,187   1,510   6,216   3,027 
Foreign exchange (gain) loss  1,482   (1,687)   2,987   (2,356) 
Stock-based compensation expense, net  35,200   32,541   64,434   42,135 
Transaction costs(1)  316      1,489    
Adjusted EBITDA $20,416  $(5,326)  $25,778  $(17,389) 

(1) Transaction costs primarily represents expenses related to the acquisition and integration of Rewire (O.S.G) Research and Development Ltd.

Reconciliation of operating expenses to non-GAAP operating expenses:
  Three Months Ended June 30, Six Months Ended June 30,
(in thousands)  2023  2022  2023  2022
Customer support and operations $21,483 $16,855 $41,414 $30,725
Excluding: Stock-based compensation expense, net  419  277  624  370
Non-GAAP customer support and operations $21,064 $16,578 $40,790 $30,355
  Three Months Ended June 30, Six Months Ended June 30,
   2023  2022  2023  2022
Marketing $53,600 $43,849 $97,723 $84,470
Excluding: Stock-based compensation expense, net  4,727  2,765  7,710  3,797
Non-GAAP marketing $48,873 $41,084 $90,013 $80,673
  Three Months Ended June 30, Six Months Ended June 30,
   2023  2022  2023  2022
Technology and development $54,309 $36,083 $103,685 $59,658
Excluding: Stock-based compensation expense, net  18,588  13,649  35,219  17,721
Non-GAAP technology and development $35,721 $22,434 $68,466 $41,937
  Three Months Ended June 30, Six Months Ended June 30,
   2023  2022  2023  2022
General and administrative $39,490 $37,509 $80,898 $60,851
Excluding: Stock-based compensation expense, net  11,466  15,850  20,881  20,247
Excluding: Transaction costs  316    1,489  
Non-GAAP general and administrative $27,708 $21,659 $58,528 $40,604

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