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Remitly Reports First Quarter 2023 Results

Active customers up 50% year over year
Send volume up 40% year over year
Revenue up 50% year over year

SEATTLE, May 03, 2023 (GLOBE NEWSWIRE) -- Remitly Global, Inc. (NASDAQ: RELY), a leading digital financial services provider for immigrants and their families in over 170 countries around the world, reported results for the first quarter ended March 31, 2023.

“We are pleased to have achieved another strong quarter as we remain focused on delivering a superior and trusted experience for our customers,” said Matt Oppenheimer, co-founder and Chief Executive Officer, Remitly. “Remitly’s strategy of making long-term, customer-centric investments, along with the benefits of our increasing scale, have created significant competitive advantages. Looking ahead, we expect to continue driving strong top-line results along with sustainable and increasing returns from our investments.”

First Quarter 2023 Highlights and Key Operating Data
(All comparisons relative to the first quarter of 2022)

  • Active customers increased to 4.6 million, from 3.0 million, up 50%.
  • Send volume increased to $8.5 billion, from $6.1 billion, up 40%.
  • Revenue totaled $203.9 million, compared to $136.0 million, up 50%.
  • Net loss was $28.3 million, compared to a net loss of $23.3 million.
  • Adjusted EBITDA was $5.4 million, compared to $(12.1) million.

2023 Financial Outlook
For fiscal year 2023, Remitly currently expects:

  • Total revenue in the range of $875 million to $895 million, representing a growth rate of 34% to 37% year over year. This outlook reflects an increase from our prior outlook of $860 million to $880 million.
  • To remain in a GAAP net loss position for 2023 and for Adjusted EBITDA to be in the range of $5 million and $15 million. This outlook reflects an increase from our prior Adjusted EBITDA outlook of between breakeven and $10 million.

Reconciliation of GAAP to Non-GAAP Financial Measures
A reconciliation of GAAP to non-GAAP financial measures has been provided in the financial statement tables included in this earnings release. An explanation of these measures is also included below under the heading “Non-GAAP Financial Measures.” We have not provided a quantitative reconciliation of forecasted Adjusted EBITDA to forecasted GAAP net income (loss) or to forecasted GAAP income (loss) before income taxes within this earnings release because we cannot, without unreasonable effort, calculate certain reconciling items with confidence due to the variability, complexity, and limited visibility of the adjusting items that would be excluded from forecasted Adjusted EBITDA. These items include, but are not limited to, income taxes and stock-based compensation expense, which are directly impacted by unpredictable fluctuations in the market price of our common stock. The variability of these items could have a significant impact on our future GAAP financial results.

Note: All percentage changes described within this press release are calculated using amounts in the Company’s Annual Reports on Form 10-K and Quarterly Reports on Form 10-Q filed with the Securities and Exchange Commission (the “SEC”), for which revenue and active customers are presented in thousands and send volume is presented in millions. Rounding differences may occur when individually calculating percentages or totals from rounded amounts included within the press release body as compared to the amounts included with the Company’s SEC filings.

Webcast Information
Remitly will host a webcast at 5:00 p.m. Eastern time on Wednesday, May 3, 2023 to discuss its first quarter 2023 financial results. The live webcast and investor presentation will be accessible on Remitly’s website at A webcast replay will be available on our website at following the live event.

We have used, and intend to continue to use, the Investor Relations section of our website at as a means of disclosing material nonpublic information and for complying with our disclosure obligations under Regulation FD.

Non-GAAP Financial Measures
Some of the financial information and data contained in this earnings release, such as Adjusted EBITDA and non-GAAP operating expenses, have not been prepared in accordance with United States generally accepted accounting principles (“GAAP”). We regularly review our key business metrics and non-GAAP financial measures to evaluate our performance, identify trends affecting our business, prepare financial projections, and make strategic decisions. We believe that these key business metrics and non-GAAP financial measures provide meaningful supplemental information for management and investors in assessing our historical and future operating performance. Adjusted EBITDA and non-GAAP operating expenses are key output measures used by our management to evaluate our operating performance, inform future operating plans, and make strategic long-term decisions, including those relating to operating expenses and the allocation of internal resources. Remitly believes that the use of Adjusted EBITDA and non-GAAP operating expenses provides additional tools to assess operational performance and trends in, and in comparing Remitly’s financial measures with, other similar companies, many of which present similar non-GAAP financial measures to investors. Remitly’s non-GAAP financial measures may be different from non-GAAP financial measures used by other companies. The presentation of non-GAAP financial measures is not intended to be considered in isolation or as a substitute for, or superior to, financial measures determined in accordance with GAAP. Because of the limitations of non-GAAP financial measures, you should consider the non-GAAP financial measures presented herein in conjunction with Remitly’s financial statements and the related notes thereto. Please refer to the non-GAAP reconciliations in this press release for a reconciliation of these non-GAAP financial measures to the most comparable financial measure prepared in accordance with GAAP.

We calculate Adjusted EBITDA as net loss adjusted by (i) interest (income) expense, net, (ii) provision for income taxes, (iii) noncash charge of depreciation and amortization, (iv) gains and losses from the remeasurement of foreign currency assets and liabilities into their functional currency, (v) noncash charges associated with our donation of common stock in connection with our Pledge 1% commitment, (vi) noncash stock-based compensation expense, net, and (vii) certain transaction and integration costs associated with acquisitions. We calculate non-GAAP operating expenses as our GAAP operating expenses adjusted by (i) noncash stock-based compensation expense, net, (ii) noncash charges associated with our donation of common stock in connection with our Pledge 1% commitment, as well as (iii) certain transaction and integration costs associated with acquisitions.

Forward-Looking Statements
This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical fact are forward-looking statements. These statements include, but are not limited to, statements regarding our future operating results and financial position, including our fiscal year 2023 financial outlook, including forecasted fiscal year 2023 revenue and Adjusted EBITDA, anticipated future expenses and investments, expectations relating to certain of our key financial and operating metrics, our business strategy and plans, market growth, our market position and potential market opportunities, and our objectives for future operations. The words “believe,” “may,” “will,” “estimate,” “potential,” “continue,” “anticipate,” “intend,” “expect,” “could,” “would,” “project,” “plan,” “target,” and similar expressions are intended to identify forward-looking statements. Forward-looking statements are based on management’s expectations, assumptions, and projections based on information available at the time the statements were made. These forward-looking statements are subject to a number of risks, uncertainties, and assumptions, including risks and uncertainties related to our ability to successfully execute our business and growth strategy, our ability to achieve and maintain future profitability, our ability to further penetrate our existing customer base and expand our customer base in existing and new corridors, our ability to expand into broader financial services, our ability to expand internationally, the effects of seasonal trends on our results of operations, the current inflationary environment, our expectations concerning relationships with third parties, including strategic, banking, and disbursement partners, our ability to obtain, maintain, protect, and enhance our intellectual property and other proprietary rights, our ability to keep data and our technology platform secure, the success of any acquisitions or investments that we make, our ability to compete effectively, our ability to stay in compliance with applicable laws and regulations, our ability to buy foreign currency at generally advantageous rates, and the effects of changes to immigration laws, macroeconomic conditions, and geopolitical forces on our customers and business operations. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. In light of these risks, uncertainties, and assumptions, our actual results could differ materially and adversely from those anticipated or implied in the forward-looking statements. Further information on risks that could cause actual results to differ materially from forecasted results is included in our quarterly report on Form 10-Q for the quarter ended March 31, 2023 to be filed with the SEC, and within our annual report on Form 10-K for the year ended December 31, 2022 filed with the SEC, which are or will be available on our website at and on the SEC’s website at Except as required by law, we assume no obligation to update these forward-looking statements, or to update the reasons if actual results differ materially from those anticipated in the forward-looking statements.

About Remitly
Remitly is a leading digital financial services provider for immigrants and their families in over 170 countries around the world. Remitly helps immigrants send money home in a safe, reliable and transparent manner. Its digitally native, cross-border remittance app eliminates the long wait times, complexities and fees typical of traditional remittance processes. Building on its strong foundation, Remitly is expanding its suite of products to further its mission and transform financial services for immigrants all around the world.


Kendall Sadler

Investor Relations:
Stephen Shulstein

Condensed Consolidated Statements of Operations

  Three Months Ended March 31,
(in thousands, except share and per share data)  2023   2022 
Revenue $203,865  $136,014 
Costs and expenses    
Transaction expenses(1)  74,066   56,263 
Customer support and operations(1)  19,931   13,870 
Marketing(1)  44,123   40,621 
Technology and development(1)  49,376   23,575 
General and administrative(1)  41,408   23,342 
Depreciation and amortization  3,029   1,517 
Total costs and expenses  231,933   159,188 
Loss from operations  (28,068)  (23,174)
Interest income  2,024   36 
Interest expense  (389)  (313)
Other (expense) income, net  (1,511)  669 
Loss before provision for income taxes  (27,944)  (22,782)
Provision for income taxes  370   528 
Net loss attributable to common stockholders $(28,314) $(23,310)
Net loss per share attributable to common stockholders:    
Basic and diluted $(0.16) $(0.14)
Weighted-average shares used in computing net loss per share attributable to common stockholders:    
Basic and diluted  175,113,904   164,391,753 

Exclusive of depreciation and amortization, shown separately, above.

Stock-Based Compensation Expensenet:

  Three Months Ended March 31,
(in thousands)  2023   2022 
Customer support and operations $205  $93 
Marketing  2,983   1,032 
Technology and development  16,631   4,072 
General and administrative  9,415   4,397 
Total $29,234  $9,594 

Condensed Consolidated Balance Sheets

  March 31, December 31,
(in thousands)  2023   2022 
Current assets    
Cash and cash equivalents $244,159  $300,635 
Disbursement prefunding  208,228   158,055 
Customer funds receivable, net  123,190   191,402 
Prepaid expenses and other current assets  31,361   19,327 
Total current assets  606,938   669,419 
Restricted cash  498   99 
Property and equipment, net  12,658   11,546 
Operating lease right-of-use assets  12,954   8,675 
Goodwill  54,989    
Intangible assets, net  20,285    
Other noncurrent assets, net  6,863   6,214 
Total assets $715,185  $695,953 
Liabilities and Stockholders’ Equity    
Current liabilities    
Accounts payable $2,909  $6,794 
Customer liabilities  106,947   111,075 
Short-term debt  2,490    
Accrued expenses and other current liabilities  79,479   87,752 
Operating lease liabilities  5,642   3,521 
Total current liabilities  197,467   209,142 
Operating lease liabilities, noncurrent  8,665   5,674 
Other noncurrent liabilities  13,632   1,050 
Total liabilities $219,764  $215,866 
Commitments and contingencies    
Stockholders’ equity    
Common stock $18  $17 
Additional paid-in capital  897,575   854,276 
Accumulated other comprehensive loss  (395)  (743)
Accumulated deficit  (401,777)  (373,463)
Total stockholders’ equity  495,421   480,087 
Total liabilities and stockholders’ equity $715,185  $695,953 

Condensed Consolidated Statements of Cash Flows
  Three Months Ended March 31,
(in thousands)  2023   2022 
Cash flows from operating activities    
Net loss $(28,314) $(23,310)
Adjustments to reconcile net loss to net cash provided by operating activities    
Depreciation and amortization  3,029   1,517 
Stock-based compensation expense, net  29,234   9,594 
Other  1,083   83 
Changes in operating assets and liabilities:    
Disbursement prefunding  (44,157)  62,450 
Customer funds receivable  69,608   (14,453)
Prepaid expenses and other assets  (12,078)  (6,221)
Operating lease right-of-use assets  1,184   807 
Accounts payable  (4,512)  4,857 
Customer liabilities  (7,448)  10,257 
Accrued expenses and other liabilities  (6,841)  (4,362)
Operating lease liabilities  (355)  (969)
Net cash provided by operating activities  433   40,250 
Cash flows from investing activities    
Purchases of property and equipment  (864)  (872)
Capitalized internal-use software costs  (1,296)  (753)
Cash paid for acquisition, net of acquired cash, cash equivalents, and restricted cash  (40,933)   
Net cash used in investing activities  (43,093)  (1,625)
Cash flows from financing activities    
Proceeds from exercise of stock options  4,844   2,601 
Taxes paid related to net share settlement of equity awards  (1,413)   
Repayment of assumed indebtedness  (17,068)   
Net cash (used in) provided by financing activities  (13,637)  2,601 
Effect of foreign exchange rate changes on cash, cash equivalents, and restricted cash  219   117 
Net (decrease) increase in cash, cash equivalents and restricted cash  (56,078)  41,343 
Cash, cash equivalents, and restricted cash at beginning of period  300,735   403,313 
Cash, cash equivalents, and restricted cash at end of period $244,657  $444,656 
Supplemental disclosure of cash flow information    
Cash paid for interest $341  $227 
Cash paid for income taxes  124   605 
Supplemental disclosure of noncash investing and financing activities    
Operating lease right-of-use assets obtained in exchange for operating lease liabilities $5,414  $2,830 
Vesting of early exercised options  149   205 
Noncash issuance of common stock in connection with ESPP  2,729   1,882 
Stock-based compensation expense capitalized to internal-use software  541   327 
Issuance of common stock for acquisition consideration  6,635    
Issuance of unvested common stock, subject to service-based vesting conditions, in connection with acquisition  581    
Amounts held back for acquisition consideration  11,899    
Settlement of preexisting net receivable in exchange for net assets acquired in business combination  2,401    
Reconciliation of cash, cash equivalents, and restricted cash    
Cash and cash equivalents $244,159  $444,605 
Restricted cash  498   51 
Total cash, cash equivalents and restricted cash $244,657  $444,656 

Reconciliation of GAAP to Non-GAAP Financial Measures

Reconciliation of net loss to Adjusted EBITDA:
  Three Months Ended March 31,
(in thousands)  2023   2022 
Net loss $(28,314) $(23,310)
Interest (income) expense, net  (1,635)  277 
Provision for income taxes  370   528 
Depreciation and amortization  3,029   1,517 
Foreign exchange (gain) loss  1,505   (669)
Stock-based compensation expense, net  29,234   9,594 
Transaction costs(1)  1,173    
Adjusted EBITDA $5,362  $(12,063)

(1) Transaction costs primarily represents expenses related to the acquisition and integration of Rewire (O.S.G) Research and Development Ltd.

Reconciliation of operating expenses to non-GAAP operating expenses:
  Three Months Ended March 31,
(in thousands)  2023   2022 
Customer support and operations $19,931  $13,870 
Excluding: Stock-based compensation expense, net  205   93 
Non-GAAP customer support and operations $19,726  $13,777 
  Three Months Ended March 31,
   2023   2022 
Marketing $44,123  $40,621 
Excluding: Stock-based compensation expense, net  2,983   1,032 
Non-GAAP marketing $41,140  $39,589 
  Three Months Ended March 31,
   2023   2022 
Technology and development $49,376  $23,575 
Excluding: Stock-based compensation expense, net  16,631   4,072 
Non-GAAP technology and development $32,745  $19,503 
  Three Months Ended March 31,
   2023   2022 
General and administrative $41,408  $23,342 
Excluding: Stock-based compensation expense, net  9,415   4,397 
Excluding: Transaction costs  1,173    
Non-GAAP general and administrative $30,820  $18,945 

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