AI-Powered MLY Recognized for Advancing Feedback and Qualitative Comment Analysis Solutions for Higher Education Institutions Worldwide

Explorance, global leader in feedback analytics solutions, is announcing today that Explorance MLY, its AI-powered qualitative analysis solution, won Gold for the AI in Education Award by QS Reimagine Education Awards earlier in the month. This recognition underscores MLY's transformative role in leveraging AI to elevate feedback analysis and improve outcomes in education. Additionally, Explorance and MLY were named among the top 5 finalists for the Global Ed Tech Awards, standing out from over 1,300 submissions worldwide and further solidifying MLY as a leading force in AI-driven innovation.

The AI in Education Award honors projects that use AI to improve educational outcomes, teaching efficiency, and personalized learning. Explorance MLY, the leading AI-powered qualitative analysis software, amplifies student and employee voices through its advanced capability to deliver actionable, decision-grade insights. By analyzing qualitative feedback from any platform, MLY categorizes comments into domain-specific topics, determines sentiment, highlights forward-looking recommendations, and flags pressing issues.

“We are truly honored to receive this esteemed recognition which highlights our position as a global leader in feedback analytics solutions,” said Samer Saab, Founder and CEO of Explorance. “Explorance MLY continues to set the standard as the go-to AI solution for amplifying student and employee voices worldwide, driving meaningful improvements in engagement and impact.”

Since its launch in March 2023, MLY continues to make a significant impact globally. In 2024 alone, MLY analyzed over 5.2 million comments, generated over 12 million insights, detected over 160,000 alerts, and provided over 1.7 million recommendations, demonstrating its transformative reach and value for organizations, including Higher Education Institutions worldwide. By analyzing open-ended comments, organizations such as Harvard Medical School, Microsoft, The University of Texas at Austin, Westminster University, and The University of Newcastle gain deeper insights into the experiences, needs, and expectations of their people, empowering leaders with actionable data.

ABOUT EXPLORANCE

Explorance empowers organizations with next-generation feedback analytics to accelerate the insight-to-action cycle, encouraging the philosophy of “Feedback for the brave” to drive purpose, impact, and growth.

Bringing 20 years of expertise, Explorance, a trusted partner for 25% of Fortune 100 companies and 35% of the world’s top higher education institutions, influences over 25 million individuals with award-winning solutions like Blue, Metrics That Matter, and MLY.

Visit explorance.com or connect on LinkedIn, Facebook, and X.

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