Blueprint
 
 
 
SECURITIES AND EXCHANGE COMMISSION
 
 
Washington, D.C. 20549
 
 
FORM 6-K
 
 
Report of Foreign Private Issuer
 
 
Pursuant to Rule 13a-16 or 15d-16 of
the Securities Exchange Act of 1934
 
 
 
Date of Announcement: 02 February 2018
 
 
BT Group plc
 
 
(Translation of registrant's name into English)
 
 
 
BT Group plc
81 Newgate Street
London
EC1A 7AJ
England
 
 
(Address of principal executive offices)
 
Indicate by check mark whether the registrant files or will file annual reports under cover Form 20-F or Form 40-F.
 
 
 
Form 20-F..X...             Form 40-F 
 
 
 
 
Indicate by check mark whether the registrant by furnishing the information contained in this Form is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934.
 
 
 
Yes              No ..X..
 
 
 
 
If "Yes" is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b): 82- ________
 
 
BT Group plc
 
Results for the third quarter to 31 December 2017
 
2 February 2018
 
BT Group plc (BT.L) today announced its results for the third quarter to 31 December 2017.
 
Key developments for the quarter
 
Strategic:
 
Openreach to deliver FTTP to 3m premises by the end of 2020; sets course to reach 10m homes and businesses by mid-2020s with the right conditions
Continued improvement in customer experience metrics; Group NPS1 up 5.5 points and Right First Time up 3.6%
BT TV customers to access premium sport and entertainment content under reciprocal wholesale TV deal with Sky
Triennial valuation of the BT Pension Scheme is proceeding and constructive discussions continue with the Trustee. We are appealing the court decision against changing the index used for pension increases from RPI for Section C members
Transformation programme and restructuring initiatives on track
Operational:
 
Openreach fibre connections at record high of 600,000, with superfast fibre broadband passing 27.4m UK premises
BT Consumer revenue generating units per customer increased 3% to 2.02, with ARPU up 5% to £41.3
Mobile postpaid net additions of 235,000, with low churn of 1.2%; monthly mobile postpaid ARPU down 2% to £26.2
Average BT Sport viewing increased 23% year on year; best quarterly performance since launch
Order intake, on a rolling 12-month basis, up 12% to £3,591m for Business and Public Sector, down 38% to £1,257m for Wholesale and Ventures and down 25% to £3,732m for Global Services, reflecting market conditions
Financial:
 
Reported revenue down 3% to £5,970m and underlying2 revenue down 1.5%
Adjusted2 EBITDA decreased 2% to £1,826m, reflecting investment in mobile devices and customer experience, along with higher business rates and pension costs, partly offset by cost savings
Net cash inflow from operating activities of £1,596m up £81m, and normalised free cash flow2 of £702m up £96m mainly due to working capital phasing
Full year outlook maintained
 
 
Gavin Patterson, Chief Executive, commenting on the results, said
“Our third quarter financial results are broadly in line with our expectations and we remain confident in our outlook for the full year. We continue to improve our customer experience metrics across the Group, with our sixth successive quarter of improved customer perception.
 
“We continue to work closely with the UK Government, Ofcom and our customers to expand the deployment of fibre and Openreach recently announced plans to accelerate our FTTP deployment to three million premises by the end of 2020.
 
“We agreed a reciprocal wholesale deal with Sky that will deliver market leading sports and entertainment channels to our BT TV platform by early 2019, reinforcing our strategic goal of being the best provider in the UK of converged network services.
“The triennial valuation of the BT Pension Scheme is proceeding and constructive discussions continue with the BTPS Trustee. We still expect to complete the valuation in the first half of the 2018 calendar year. Our aim remains to deliver fair, flexible and affordable pensions to all of our employees.
 
“We are delivering against our strategy, capitalising on opportunities and responding to market challenges with a robust set of actions. Looking ahead, we’re confident in the steps we are taking to improve the performance of BT for all our stakeholders.”
 
 
 
 
 
Third quarter to
31 December 2017
 
 
Nine months to
31 December 2017
 
 
 
 
 
£m
 
 
 
Change3
 
 
£m
 
 
 
Change3
 
 
 
Reported measures
 
 
 
 
 
 
 
 
 
 
 
 
Revenue
 
 
5,970
 
 
 
(3)%
 
 
17,756
 
 
 
(1)%
 
 
 
Profit before tax
 
 
660
 
 
 
25%
 
 
1,744
 
 
 
(9)%
 
 
 
Basic earnings per share
 
 
5.0p
 

 
 
32%
 
 
13.2p
 

 
 
(14)%
 
 
 
Net cash inflow from operating activities
 
 
1,596
 
 
 
£81m
 
 
4,181
 
 
 
£(402)m
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted measures
 
 
 
 
 
 
 
 
 
 
 
 
Change in underlying2 revenue excluding transit
 
 
 
 
 
(1.5)%
 
 
 
 
 
(0.9)%
 
 
 
Adjusted2 EBITDA
 
 
1,826
 
 
 
(2)%
 
 
5,422
 
 
 
(3)%
 
 
 
Adjusted2 profit before tax
 
 
818
 
 
 
(1)%
 
 
2,398
 
 
 
(4)%
 
 
 
Adjusted2 basic earnings per share
 
 
6.4p
 

 
 
(3)%
 
 
19.1p
 

 
 
(6)%
 
 
 
Normalised free cash flow2
 
 
702
 
 
 
£96m
 
 
1,947
 
 
 
£(1)m
 
 
 
Net debt2
 
 
 
 
 
 
 
8,923
 
 
 
£(58)m
 
 
 
 
 
1 Group NPS measures Net Promoter Score in our retail businesses and Net Satisfaction in our wholesale businesses
2 See Glossary on page 2
3 Measured against the comparative period in the prior year
 
 
 
 
Group results for the third quarter to 31 December 2017
 
 
 
 
 
 
Third quarter
to 31 December
 
 
 
Nine months
to 31 December
 
 
 
 
2017
 
 
 
 
2016
 
 
 
 
Change
 
 
 
2017
 
 
 
 
2016
 
 
 
Change
 
 
 
 
 
 
£m
 
 
 
 
£m
 
 
 
 
%
 
 
 
£m
 
 
 
 
£m
 
 
 
%
 
 
 
 
Revenue
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
- reported
 
 
 
5,970
 
 
 
 
 
6,128
 
 
 
 
 
(3)
 

 
 
 
17,756
 
 
 
 
 
17,940
 
 
 
 
(1
 
)
 
 
 
- adjusted1
 
 
 
5,979
 
 
 
 
 
6,126
 
 
 
 
 
(2)
 

 
 
 
17,779
 
 
 
 
 
17,954
 
 
 
 
(1
 
)
 
 
 
- change in underlying1 revenue excluding transit
 
 
 
 
 
 
 
 
 
 
 
 
 
(1.5)
 

 
 
 
 
 
 
 
 
 
 
 
 
(0.9
 
)
 
 
 
EBITDA
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
- reported
 
 
 
1,722
 
 
 
 
 
1,624
 
 
 
 
 
6
 
 
 
 
4,931
 
 
 
 
 
5,148
 
 
 
 
(4
 
)
 
 
 
- adjusted1
 
 
 
1,826
 
 
 
 
 
1,870
 
 
 
 
 
(2)
 

 
 
 
5,422
 
 
 
 
 
5,576
 
 
 
 
(3
 
)
 
 
 
Operating profit
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
- reported
 
 
 
854
 
 
 
 
 
729
 
 
 
 
 
17
 
 
 
 
2,306
 
 
 
 
 
2,529
 
 
 
 
(9
 
)
 
 
 
- adjusted1
 
 
958
 
 
 
 
 
975
 
 
 
 
 
(2)
 

 
 
 
2,797
 
 
 
 
 
2,957
 
 
 
 
(5
 
)
 
 
 
Profit before tax
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
- reported
 
 
 
660
 
 
 
 
 
526
 
 
 
 
 
25
 
 
 
 
1,744
 
 
 
 
 
1,914
 
 
 
 
(9
 
)
 
 
 
- adjusted1
 
 
818
 
 
 
 
 
826
 
 
 
 
 
(1)
 

 
 
 
2,398
 
 
 
 
 
2,501
 
 
 
 
(4
 
)
 
 
 
Basic earnings per share
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
- reported
 
 
 
5.0p
 
 

 
 
3.8p
 
 

 
 
 
32
 
 
 
 
13.2p
 
 

 
 
15.4p
 
 

 
 
(14
 
)
 
 
 
- adjusted1
 
 
6.4p
 
 

 
 
6.6p
 
 

 
 
 
(3)
 

 
 
19.1p
 
 

 
 
20.4p
 
 

 
 
(6
 
)
 
 
 
Capital expenditure
 
 
 
878
 
 
 
 
 
852
 
 
 
 
 
3
 
 
 
 
2,571
 
 
 
 
 
2,432
 
 
 
 
6
 
 
 
 
Normalised free cash flow1
 
 
 
702
 
 
 
 
 
606
 
 
 
 
 
16
 
 
 
 
1,947
 
 
 
 
 
1,948
 
 
 
-
 
 
 
 
Net debt1
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
8,923
 
 
 
 
 
8,981
 
 
 
 
£(58
 
)m
 
 
 
 
 
 
 
 
Customer-facing unit results
 
 
 
 
 
 
Adjusted1 revenue
 
 
Adjusted1 EBITDA
 
 
Normalised free cash flow1
 
 
 
Third quarter to
 
 
2017
 
 
 
 
2016
 
 
 
Change
 
 
2017
 
 
 
2016
 
 
 
Change
 
 
2017
 
 
 
2016
 
 
 
Change
 
 
 
31 December
 
 
£m
 
 
 
 
£m
 
 
 
%
 
 
£m
 
 
 
£m
 
 
 
%
 
 
£m
 
 
 
£m
 
 
 
%
 
 
 
BT Consumer
 
 
 
1,261
 
 
 
 
 
1,262
 
 
 
-
 
 
 
250
 
 
 
 
260
 
 
 
 
(4
 
)
 
 
114
 
 
 
 
162
 
 
 
 
(30
 
)
 
 
EE
 
 
 
1,357
 
 
 
 
 
1,311
 
 
 
 
4
 
 
 
259
 
 
 
 
277
 
 
 
 
(6
 
)
 
 
128
 
 
 
 
141
 
 
 
 
(9
 
)
 
 
Business and Public Sector
 
 
 
1,125
 
 
 
 
 
1,190
 
 
 
 
(5
 
)
 
 
362
 
 
 
 
393
 
 
 
 
(8
 
)
 
 
317
 
 
 
 
302
 
 
 
 
5
 
 
 
Global Services
 
 
 
1,266
 
 
 
 
 
1,398
 
 
 
 
(9
 
)
 
 
143
 
 
 
 
40
 
 
 
 
258
 
 
 
30
 
 
 
 
(115
 
)
 
 
 
126
 
 
 
Wholesale and Ventures
 
 
 
506
 
 
 
 
 
528
 
 
 
 
(4
 
)
 
 
189
 
 
 
 
211
 
 
 
 
(10
 
)
 
 
138
 
 
 
 
151
 
 
 
 
(9
 
)
 
 
Openreach
 
 
 
1,286
 
 
 
 
 
1,284
 
 
 
-
 
 
 
641
 
 
 
 
676
 
 
 
 
(5
 
)
 
 
332
 
 
 
 
362
 
 
 
 
(8
 
)
 
 
Other
 
 
 
1
 
 
 
 
 
2
 
 
 
 
(50
 
)
 
 
(18
 
)
 
 
 
13
 
 
 
 
(238
 
)
 
 
(357
 
)
 
 
 
(397
 
)
 
 
 
10
 
 
 
Intra-group items
 
 
 
(823
 
)
 
 
 
 
(849
 
)
 
 
 
3
 
 
-
 
 
 
-
 
 
 
-
 
 
-
 
 
 
-
 
 
 
-
 
 
 
Total
 
 
 
5,979
 
 
 
 
 
6,126
 
 
 
 
(2
 
)
 
 
1,826
 
 
 
 
1,870
 
 
 
 
(2
 
)
 
 
702
 
 
 
 
606
 
 
 
 
16
 
 
 
1 See Glossary
n/m = not meaningful
 
 
 
 
 
Glossary of alternative performance measures
 
 
 
Adjusted
Before specific items
 
 
 
Free cash flow
Cash generated from operations (after capital expenditure) excluding pension deficit payments and after interest, tax and non-current asset investments
 
 
 
Net debt
Loans and other borrowings (both current and non-current), less current asset investments and cash and cash equivalents. Currency denominated balances within net debt are translated to Sterling at swapped rates where hedged
 
 
 
Normalised free cash flow
Free cash flow before specific items and the cash tax benefit of pension deficit payments
 
 
 
Specific items
Items that in management’s judgement need to be disclosed separately by virtue of their size, nature or incidence. Further information is provided in note 1 on page 23
 
 
 
Underlying
Excludes specific items, foreign exchange movements and the effect of acquisitions and disposals. Further information is provided in note 2 on page 23
 
 
 
Reconciliations to the most directly comparable IFRS measures are in Additional Information on pages 23 to 25. Our commentary focuses on the trading results on an adjusted basis. Unless otherwise stated in the commentary, revenue, operating costs, earnings before interest, tax, depreciation and amortisation (EBITDA), operating profit, profit before tax, net finance expense, earnings per share (EPS) and normalised free cash flow are measured before specific items. Further information is provided in note 1 on page 23.
 
 
 
Click on, or paste the following link into your web browser, to view the associated PDF document.
 
http://www.rns-pdf.londonstockexchange.com/rns/7127D_-2018-2-1.pdf
 
 

 
 
Signatures
 
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
 
 
 
 
BT Group plc
(Registrant)
 
By: /s/ Dan Fitz, Company Secretary
--------------------
 
Dan Fitz, Company Secretary.
 
Date 02 February 2018