State-of-the-art facility in Mesa creates 300 jobs, aims to improve the pharmacy experience and health outcomes for consumers

Optum Rx opened a state-of-the-art home delivery pharmacy today in Mesa, Arizona. The facility expands the company’s integrated pharmacy care services capabilities, improving access to needed medications and helping people achieve better health outcomes.

For people taking multiple prescriptions, the new facility prepares and bundles medications into daily, timed packages designed to improve medication adherence, drive better health outcomes and increase patient satisfaction. More than 70% of adults report taking at least one prescription medication per day, underscoring the importance of providing consumers with reliable, safe and accessible pharmacy care.¹

“Pharmacy services play a vital role in people’s health outcomes,” said Dr. Patrick Conway, CEO of Optum Rx. “We are excited to open this new advanced fulfillment pharmacy in Arizona that will enable us to better serve more communities and ensure more equitable access to health care.”

The Optum Home Delivery Pharmacy works with all major shipping carriers to ensure patients get medications where and when they need them, including rural and other hard-to-reach communities. This investment represents a long-term commitment by Optum to the state, where it will add 300 jobs to its 5,500-person workforce in Arizona.

“Companies like Optum are tapping into our state’s top-tier workforce and healthy business environment,” said Arizona Governor Katie Hobbs. “This new fulfillment pharmacy creates hundreds of new jobs and represents a long-term economic investment in health care, technology and people right here in Arizona.”

As part of its commitment to advancing career opportunities and creating an inclusive environment for all, Optum Rx invests in training programs and resources for those with no pharmacy experience or those transitioning into the industry. It also partners with non-profit organizations like Ability360 — which advocates for employment services for individuals with disabilities — and 50Strong — which assists military members transitioning from service to the workforce — to inform the programs. Optum Rx held a job fair in May and has worked with the City of Mesa to recruit area residents to fill jobs for the new facility.

About Optum Rx

Optum Rx, UnitedHealth Group’s (NYSE: UNH) pharmacy care business, is a pharmacy care business providing people with more affordable access to prescription medications and therapies. This strategy has proven to lower costs for clients and members, improve quality of care and enhance the member experience. Powered by deep clinical expertise and integrated data and analytics, our full-spectrum pharmacy services simplify how consumers, clients and partners navigate the pharmacy space to deliver improved experiences, better health outcomes and a lower total cost of care. Optum Rx is part of Optum, a leading information and technology-enabled health services business dedicated to helping make the health system work better for everyone. For more information, visit optum.com/optumrx or follow Optum Rx on LinkedIn.

¹ Gallant, Andrew. “A Growing Number of Americans Report Taking Prescription Medications Daily.” CivicScience, 11 May 2023, civicscience.com/a-growing-number-of-americans-report-taking-prescription-medications-daily

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