Form 8-K

 

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 8-K

CURRENT REPORT

Pursuant to Section 13 or 15(d) of the Securities and Exchange Act of 1934

Date of Report (Date of earliest event reported): March 10, 2008

UCN, INC.

(Exact name of registrant as specified in its charter)

0-26917

(Commission File No.)

 

Delaware   87-0528557

(State or other jurisdiction of

incorporation or organization)

  (IRS Employer Identification No.)

7730 S. Union Park Ave., Suite 500, Midvale, Utah 84047

(Address of principal executive offices)

(801) 320-3300

(Registrant’s telephone number)

Not Applicable

(Former name or address, if changed since last report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):

 

¨ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

 

¨ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

 

¨ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

 

¨ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240. 13e-4(c))

 

 

 


Item 4.02 Non-Reliance on Previously Issued Financial Statements or a Related Audit Report or Completed Interim Review

In a current report on Form 8-K dated February 18, 2008, UCN, Inc., reported that its management and Audit Committee of the Board of Directors received allegations of improper sales activities that led to a misallocation of revenue between UCN’s Telecom Segment and inContact Segment by its Executive Vice President of Global Alliances.

The independent investigators engaged by the Audit Committee have now completed the investigation. As a result, the Executive Vice President involved in the sales that were the subject of the investigation is no longer employed by UCN. Additionally, UCN has determined that the revenue and results of operations for a total of six user accounts previously included in the segment disclosure of UCN’s inContact segment in prior periods should have been included in UCN’s Telecom segment because, in substance, the revenue was substantially either long distance or still in a trial period for inContact.

Accordingly, on March 10, 2008, the Board of Directors concluded that no further reliance should be placed on the condensed consolidated financial statements of UCN filed with its quarterly reports on Form 10-Q for the quarters ended September 30, June 30, and March 31, 2007, and its consolidated financial statements for the year ended December 31, 2006, along with the related report of its independent accountant, filed with its annual report on Form 10-K for the year ended December 31, 2006.

The effects of the restatements of the consolidated financial statements are limited to the footnote disclosure of segment results and does not affect the consolidated statements of operations, consolidated balance sheets, consolidated statements of cash flows and consolidated statements of stockholders’ equity of UCN for the periods identified above.

The restatement will include the reallocation of the long distance charges, along with insignificant amounts of the inContact software and related service revenue, from these six accounts from the inContact segment to the Telecom segment.

UCN intends to file amendments to its reports on Form 10-Q for each of the fiscal quarters in 2007 to correct the segment information presented in the footnotes. The Company does not intend to file an amendment to its Form 10-K for the year ended December 31, 2006; rather the restatement of 2006 segment disclosures will be reflected in the Company’s filing of its Form 10-K for the year ended December 31, 2007.

 

2


The following summarizes the effect of the restatements:

Periods Ended September 30, 2007 and 2006 (in thousands)

 

     Three months ended September 30, 2007     Three months ended September 30, 2006  

Telecom Segment

   As Previously
Reported
    Adjustment     As
Restated
    As Previously
Reported
    Adjustment     As
Restated
 

Revenue

   $ 11,909     $ 1,292     $ 13,201     $ 16,274     $ 545     $ 16,819  

Costs of revenue (excluding depreciation and amortization shown separately below)

     8,184       883       9,067       10,812       358       11,170  

Selling and promotion

     1,319       116       1,435       2,003       48       2,051  

General and administrative

     2,164       235       2,399       2,353       81       2,434  

Depreciation and amortization

     660       36       696       1,362       16       1,378  

Research and development

     —         —         —         —         —         —    
                                                

Loss from operations

   $ (418 )   $ 22     $ (396 )   $ (256 )   $ 42     $ (214 )
                                                
     Three months ended September 30, 2007     Three months ended September 30, 2006  

inContact Segment

   As Previously
Reported
    Adjustment     As
Restated
    As Previously
Reported
    Adjustment     As
Restated
 

Revenue

   $ 7,719     $ (1,292 )   $ 6,427     $ 3,930     $ (545 )   $ 3,385  

Costs of revenue (excluding depreciation and amortization shown separately below)

     2,747       (883 )     1,864       1,896       (358 )     1,538  

Selling and promotion

     2,564       (116 )     2,448       1,495       (48 )     1,447  

General and administrative

     2,410       (235 )     2,175       950       (81 )     869  

Depreciation and amortization

     793       (36 )     757       517       (16 )     501  

Research and development

     674       —         674       260       —         260  
                                                

Loss from operations

   $ (1,469 )   $ (22 )   $ (1,491 )   $ (1,188 )   $ (42 )   $ (1230 )
                                                
     Three months ended September 30, 2007     Three months ended September 30, 2006  

Consolidated

   As Previously
Reported
    Adjustment     As
Restated
    As Previously
Reported
    Adjustment     As
Restated
 

Revenue

   $ 19,628     $ —       $ 19,628     $ 20,204     $ —       $ 20,204  

Costs of revenue (excluding depreciation and amortization shown separately below)

     10,931       —         10,931       12,708       —         12,708  

Selling and promotion

     3,883       —         3,883       3,498       —         3,498  

General and administrative

     4,574       —         4,574       3,303       —         3,303  

Depreciation and amortization

     1,453       —         1,453       1,879       —         1,879  

Research and development

     674       —         674       260       —         260  
                                                

Loss from operations

   $ (1,887 )   $ —       $ (1,887 )   $ (1,444 )   $ —       $ (1,444 )
                                                

UCN previously reported for the three months ended September 30, 2007, that inContact revenue includes $3.9 million of related long distance and voice and data revenue and $3.8 million of inContact technology services, and for the same period in 2006 includes $2.8 million of related long distance voice and data service revenue and $1.1 million of inContact technology services.

The restated inContact revenue for the three months ended September 30, 2007, includes $2.6 million of related long distance voice and data service revenue and $3.8 million of inContact technology services, and for the same period in 2006 includes $2.3 million of related long distance voice and data service revenue and $1.1 million of inContact technology services.

 

3


     Nine months ended September 30, 2007     Nine months ended September 30, 2006  

Telecom Segment

   As Previously
Reported
    Adjustment     As
Restated
    As Previously
Reported
    Adjustment     As
Restated
 

Revenue

   $ 38,425     $ 3,736     $ 42,161     $ 53,290     $ 741     $ 54,031  

Costs of revenue (excluding depreciation and amortization shown separately below)

     25,685       2,490       28,175       36,477       490       36,967  

Selling and promotion

     4,519       369       4,888       6,207       63       6,270  

General and administrative

     6,733       658       7,391       7,272       109       7,381  

Depreciation and amortization

     2,509       99       2,608       4,101       21       4,122  

Research and development

     1       —         1       —         —         —    
                                                

Loss from operations

   $ (1,022 )   $ 120     $ (902 )   $ (767 )   $ 58     $ (709 )
                                                
     Nine months ended September 30, 2007     Nine months ended September 30, 2006  

inContact Segment

   As Previously
Reported
    Adjustment     As
Restated
    As Previously
Reported
    Adjustment     As
Restated
 

Revenue

   $ 20,997     $ (3,736 )   $ 17,261     $ 10,504     $ (741 )   $ 9,763  

Costs of revenue (excluding depreciation and amortization shown separately below)

     7,910       (2,490 )     5,420       5,294       (490 )     4,804  

Selling and promotion

     7,316       (369 )     6,947       4,341       (63 )     4,278  

General and administrative

     5,703       (658 )     5,045       2,513       (109 )     2,404  

Depreciation and amortization

     2,231       (99 )     2,132       1,521       (21 )     1,500  

Research and development

     1,548       —         1,548       921       —         921  
                                                

Loss from operations

   $ (3,711 )   $ (120 )   $ (3,831 )   $ (4,086 )   $ (58 )   $ (4,144 )
                                                
     Nine months ended September 30, 2007     Nine months ended September 30, 2006  

Consolidated

   As Previously
Reported
    Adjustment     As
Restated
    As Previously
Reported
    Adjustment     As
Restated
 

Revenue

   $ 59,422     $ —       $ 59,422     $ 63,794     $ —       $ 63,794  

Costs of revenue (excluding depreciation and amortization shown separately below)

     33,595       —         33,595       41,771       —         41,771  

Selling and promotion

     11,835       —         11,835       10,548       —         10,548  

General and administrative

     12,436       —         12,436       9,785       —         9,785  

Depreciation and amortization

     4,740       —         4,740       5,622       —         5,622  

Research and development

     1,549       —         1,549       921       —         921  
                                                

Loss from operations

   $ (4,733 )   $ —       $ (4,733 )   $ (4,853 )   $ —       $ (4,853 )
                                                

UCN previously reported for the nine months ended September 30, 2007, that inContact revenue includes $11.5 million of related long distance and voice and data revenue and $9.5 million of inContact technology services, and for the same period in 2006 includes $7.8 million of related long distance voice and data service revenue and $2.7 million of inContact technology services.

The restated inContact revenue for the nine months ended September 30, 2007, includes $7.8 million of related long distance voice and data service revenue and $9.5 million of inContact technology services, and for the same period in 2006 includes $7.1 million of related long distance voice and data service revenue and $2.7 million of inContact technology services.

 

4


Periods Ended June 30, 2007 and 2006 (in thousands)

 

     Three months ended June 30, 2007     Three months ended June 30, 2006  

Telecom Segment

   As Previously
Reported
    Adjustment     As
Restated
    As Previously
Reported
    Adjustment     As
Restated
 

Revenue

   $ 12,768     $ 1,247     $ 14,015     $ 17,349     $ 160     $ 17,509  

Costs of revenue (excluding depreciation and amortization shown separately below)

     8,576       832       9,408       11,751       107       11,858  

Selling and promotion

     1,461       120       1,581       1,983       12       1,995  

General and administrative

     2,322       227       2,549       2,323       23       2,346  

Depreciation and amortization

     733       31       764       1,352       4       1,356  

Research and development

     —         —         —         —         —         —    
                                                

Loss from operations

   $ (324 )   $ 37     $ (287 )   $ (60 )   $ 14     $ (46 )
                                                
     Three months ended June 30, 2007     Three months ended June 30, 2006  

inContact Segment

   As Previously
Reported
    Adjustment     As
Restated
    As Previously
Reported
    Adjustment     As
Restated
 

Revenue

   $ 7,207     $ (1,247 )   $ 5,960     $ 3,619     $ (160 )   $ 3,459  

Costs of revenue (excluding depreciation and amortization shown separately below)

     2,552       (832 )     1,720       1,829       (107 )     1,722  

Selling and promotion

     2,641       (120 )     2,521       1,449       (12 )     1,437  

General and administrative

     1,842       (227 )     1,615       900       (23 )     877  

Depreciation and amortization

     762       (31 )     731       513       (4 )     509  

Research and development

     447       —         447       352       —         352  
                                                

Loss from operations

   $ (1,037 )   $ (37 )   $ (1,074 )   $ (1,424 )   $ (14 )   $ (1,438 )
                                                
     Three months ended June 30, 2007     Three months ended June 30, 2006  

Consolidated

   As Previously
Reported
    Adjustment     As
Restated
    As Previously
Reported
    Adjustment     As
Restated
 

Revenue

   $ 19,975     $ —       $ 19,975     $ 20,968     $ —       $ 20,968  

Costs of revenue (excluding depreciation and amortization shown separately below)

     11,128       —         11,128       13,580       —         13,580  

Selling and promotion

     4,102       —         4,102       3,432       —         3,432  

General and administrative

     4,164       —         4,164       3,223       —         3,223  

Depreciation and amortization

     1,495       —         1,495       1,865       —         1,865  

Research and development

     447       —         447       352       —         352  
                                                

Loss from operations

   $ (1,361 )   $ —       $ (1,361 )   $ (1,484 )   $ —       $ (1,484 )
                                                

UCN previously reported for the three months ended June 30, 2007, that inContact revenue includes $3.7 million of related long distance and voice and data revenue and $3.5 million of inContact technology services, and for the same period in 2006 includes $2.7 million of related long distance voice and data service revenue and $.9 million of inContact technology services.

The restated inContact revenue for the three months ended June 30, 2007, includes $2.5 million of related long distance voice and data service revenue and $3.5 million of inContact technology services, and for the same period in 2006 includes $2.6 million of related long distance voice and data service revenue and $.9 million of inContact technology services.

 

5


     Six months ended June 30, 2007     Six months ended June 30, 2006  

Telecom Segment

   As Previously
Reported
    Adjustment     As
Restated
    As Previously
Reported
    Adjustment     As
Restated
 

Revenue

   $ 26,517     $ 2,444     $ 28,961     $ 37,016     $ 196     $ 37,212  

Costs of revenue (excluding depreciation and amortization shown separately below)

     17,502       1,607       19,109       25,665       132       25,797  

Selling and promotion

     3,200       253       3,453       4,203       15       4,218  

General and administrative

     4,569       423       4,992       4,874       28       4,902  

Depreciation and amortization

     1,850       63       1,913       2,741       5       2,746  

Research and development

     —         —         —         —         —         —    
                                                

Loss from operations

   $ (604 )   $ 98     $ (506 )   $ (467 )   $ 16     $ (451 )
                                                
     Six months ended June 30, 2007     Six months ended June 30, 2006  

inContact Segment

   As Previously
Reported
    Adjustment     As
Restated
    As Previously
Reported
    Adjustment     As
Restated
 

Revenue

   $ 13,278     $ (2,444 )   $ 10,834     $ 6,574     $ (196 )   $ 6,378  

Costs of revenue (excluding depreciation and amortization shown separately below)

     5,163       (1,607 )     3,556       3,398       (132 )     3,266  

Selling and promotion

     4,752       (253 )     4,999       2,847       (15 )     2,832  

General and administrative

     3,293       (423 )     2,870       1,604       (28 )     1,576  

Depreciation and amortization

     1,438       (63 )     1,375       1,003       (5 )     998  

Research and development

     875       —         875       664       —         664  
                                                

Loss from operations

   $ (2,243 )   $ (98 )   $ (2,341 )   $ (2,942 )   $ (16 )   $ (2,958 )
                                                
     Six months ended June 30, 2007     Six months ended June 30, 2006  

Consolidated

   As Previously
Reported
    Adjustment     As
Restated
    As Previously
Reported
    Adjustment     As
Restated
 

Revenue

   $ 39,795     $ —       $ 39,795     $ 43,590     $ —       $ 43,590  

Costs of revenue (excluding depreciation and amortization shown separately below)

     22,665       —         22,665       29,063       —         29,063  

Selling and promotion

     7,952       —         7,952       7,050       —         7,050  

General and administrative

     7,862       —         7,862       6,478       —         6,478  

Depreciation and amortization

     3,288       —         3,288       3,744       —         3,744  

Research and development

     875       —         875       664       —         664  
                                                

Loss from operations

   $ (2,847 )   $ —       $ (2,847 )   $ (3,409 )   $ —       $ (3,409 )
                                                

UCN previously reported for the six months ended June 30, 2007, that inContact revenue includes $7.6 million of related long distance and voice and data revenue and $5.7 million of inContact technology services, and for the same period in 2006 includes $5.0 million of related long distance voice and data service revenue and $1.6 million of inContact technology services.

The restated inContact revenue for the six months ended June 30, 2007, includes $5.2 million of related long distance voice and data service revenue and $5.6 million of inContact technology services, and for the same period in 2006 includes $4.8 million of related long distance voice and data service revenue and $1.6 million of inContact technology services.

 

6


Periods Ended March 31, 2007 and 2006 (in thousands)

 

     Three months ended March 31, 2007     Three months ended March 31, 2006  

Telecom Segment

   As Previously
Reported
    Adjustment     As
Restated
    As Previously
Reported
    Adjustment     As
Restated
 

Revenue

   $ 13,749     $ 1,197     $ 14,946     $ 19,667     $ 36     $ 19,703  

Costs of revenue (excluding depreciation and amortization shown separately below)

     8,926       775       9,701       13,914       25       13,939  

Selling and promotion

     1,739       133       1,872       2,220       3       2,223  

General and administrative

     2,248       196       2,444       2,554       5       2,559  

Depreciation and amortization

     1,116       32       1,148       1,389       1       1,390  

Research and development

     —         —         —         —         —         —    
                                                

Loss from operations

   $ (280 )   $ 61     $ (219 )   $ (410 )   $ 2     $ (408 )
                                                
     Three months ended March 31, 2007     Three months ended March 31, 2006  

inContact Segment

   As Previously
Reported
    Adjustment     As
Restated
    As Previously
Reported
    Adjustment     As
Restated
 

Revenue

   $ 6,071     $ (1,197 )   $ 4,874     $ 2,955     $ (36 )   $ 2,919  

Costs of revenue (excluding depreciation and amortization shown separately below)

     2,611       (775 )     1,836       1,569       (25 )     1,544  

Selling and promotion

     2,111       (133 )     1,978       1,398       (3 )     1,395  

General and administrative

     1,451       (196 )     1,255       704       (5 )     699  

Depreciation and amortization

     676       (32 )     644       490       (1 )     489  

Research and development

     428       —         428       309       —         309  
                                                

Loss from operations

   $ (1,206 )   $ (61 )   $ (1,267 )   $ (1,515 )   $ (2 )   $ (1,517 )
                                                
     Three months ended March 31, 2007     Three months ended March 31, 2006  

Consolidated

   As Previously
Reported
    Adjustment     As
Restated
    As Previously
Reported
    Adjustment     As
Restated
 

Revenue

   $ 19,820     $ —       $ 19,820     $ 22,622     $ —       $ 22,622  

Costs of revenue (excluding depreciation and amortization shown separately below)

     11,537       —         11,537       15,483       —         15,483  

Selling and promotion

     3,850       —         3,850       3,618       —         3,618  

General and administrative

     3,699       —         3,699       3,258       —         3,258  

Depreciation and amortization

     1,792       —         1,792       1,879       —         1,879  

Research and development

     428       —         428       309       —         309  
                                                

Loss from operations

   $ (1,486 )   $ —       $ (1,486 )   $ (1,925 )   $ —       $ (1,925 )
                                                

UCN previously reported for the three months ended March 31, 2007, that inContact revenue includes $3.9 million of related long distance and voice and data revenue and $2.2 million of inContact technology services, and for the same period in 2006 includes $2.3 million of related long distance voice and data service revenue and $.7 million of inContact technology services.

The restated inContact revenue for the three months ended March 31, 2007, includes $2.8 million of related long distance voice and data service revenue and $2.1 million of inContact technology services, and for the same period in 2006 includes $2.2 million of related long distance voice and data service revenue and $.7 million of inContact technology services.

 

7


Year Ended December 31, 2006 and 2005 (in thousands)

 

     For the year-ended December 31, 2006     For the year-ended December 31, 2005  

Telecom Segment

   As Previously
Reported
    Adjustment     As
Restated
    As Previously
Reported
    Adjustment    As
Restated
 

Revenue

   $ 67,635     $ 1,893     $ 69,528     $ 76,433        $ 76,433  

Costs of revenue (excluding depreciation and amortization shown separately below)

     45,897       1,241       47,138       51,570       —        51,570  

Selling and promotion

     8,059       171       8,230       12,313       —        12,313  

General and administrative

     9,324       282       9,606       12,487       —        12,487  

Depreciation and amortization

     5,380       55       5,435       6,368       —        6,368  

Research and development

     —         —         —         —         —        —    
                                               

Loss from operations

   $ (1,025 )   $ 144     $ (881 )   $ (6,305 )   $ —      $ (6,305 )
                                               
     For the year-ended December 31, 2006     For the year-ended December 31, 2005  

inContact Segment

   As Previously
Reported
    Adjustment     As
Restated
    As Previously
Reported
    Adjustment    As
Restated
 

Revenue

   $ 15,165     $ (1,893 )   $ 13,272     $ 5,154     $ —      $ 5,154  

Costs of revenue (excluding depreciation and amortization shown separately below)

     7,558       (1,241 )     6,317       2,633       —        2,633  

Selling and promotion

     5,989       (171 )     5,818       828       —        828  

General and administrative

     3,740       (282 )     3,458       756       —        756  

Depreciation and amortization

     2,077       (55 )     2,022       829       —        829  

Research and development

     1,247       —         1,247       1,308       —        1,308  
                                               

Loss from operations

   $ (5,446 )   $ (144 )   $ (5,590 )   $ (1,200 )   $ —      $ (1,200 )
                                               
     For the year-ended December 31, 2006     For the year-ended December 31, 2005  

Consolidated

   As Previously
Reported
    Adjustment     As
Restated
    As Previously
Reported
    Adjustment    As
Restated
 

Revenue

   $ 82,800     $ —       $ 82,800     $ 81,587     $ —      $ 81,587  

Costs of revenue (excluding depreciation and amortization shown separately below)

     53,455       —         53,455       54,203       —        54,203  

Selling and promotion

     14,048       —         14,048       13,141       —        13,141  

General and administrative

     13,064       —         13,064       13,243       —        13,243  

Depreciation and amortization

     7,457       —         7,457       7,197       —        7,197  

Research and development

     1,247       —         1,247       1,308       —        1,308  
                                               

Loss from operations

   $ (6,471 )   $ —       $ (6,471 )   $ (7,505 )   $ —      $ (7,505 )
                                               

UCN previously reported for the year ended December 31, 2006, that inContact revenue includes $11.2 million of related long distance and voice and data revenue and $4.0 million of inContact technology services, and for 2005 includes $3.9 million of related long distance voice and data service revenue and $1.3 million of inContact technology services.

The restated inContact revenue for the year ended December 31, 2006, includes $9.3 million of related long distance voice and data service revenue and $4.0 million of inContact technology services, and for 2005 includes $3.9 million of related long distance voice and data service revenue and $1.3 million of inContact technology services.

 

8


UCN is pursuing the preparation of amendments to its 2007 Form 10-Q reports, which it intends to file with the Securities and Exchange Commission before it files its annual report on Form 10-K for 2007. The annual report is due March 17, 2008. As a result of these developments, UCN expects it will file a notification of late filing on Form 12b-25 with the intention of filing its Form 10-K for year ended December 31, 2007 by April 1, 2008.

UCN is evaluating the effect of the matters discussed herein on management’s assessment of internal control over financial reporting as of December 31, 2007. The Audit Committee and authorized officers of UCN have discussed the matters disclosed herein with UCN’s independent accountant.

 

Item 9.01 Financial Statements and Exhibits

 

Exhibit No.

  

Description

99.1    Press Release dated March 14, 2008

 

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SIGNATURES

Pursuant to the requirements of the Securities and Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 

    UCN, INC.
Date: March 14, 2008     By:   /s/ Paul Jarman
        Paul Jarman, Chief Executive Officer

 

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